Technical Support Form

Many thanks for buying our product. Please kindly fill in the form and send it back to us for our reference. Thus, we can check what’s the main problem of the product. We are grateful for all your help. Thank You!!

Base Data : (* indicates required field.)

*Name :
*Country & Location :
*Email add. :

*Product Data : (*At least required to choose one.)

Digital Notepad:
DigiMemo L2 DigiMemo A402 DigiMemo 692 DigiMemo A502 DigiMemo A501
USB Tablet:
Flair II GT-504 Flair II GT-302 Acecat 302 USB Acecat Flair USB
Serial Tablet:
Acecat Flair (Serial) A-1212 A-1812 D-8000 D-9000 D-9000+
*Buy Date:
*Product S/N :

Computer Information : (* indicates required field.)

*Operation System :
Windows 98 Windows ME Windows 2000 Windows XP Windows Vista
  Windows XP 64 Bit Windows Vista 64 Bit
  Apple Mac OS 8 Apple Mac OS 9 Apple Mac OS 10
  MS-DOS IBM OS/2 UNIX & Linux   Other
CPU Type :
Mother Board :
(Chipset Type, ex: Intel 845G, SiS, VIA ...)
RAM Type :
SDRAM DDR DDR II      How many Megabyte RAM :
Graphic Card :
Other USB Device :

Comments:
 

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